APRIL–JUNE 2014 ADVANCES IN WATER RESEARCH 28
COMPLETED RESEARCH OF NOTE
A practical tool was developed for water and wastewater utilities
to conduct assessments and strategically develop key organizational attributes to meet specific goals. The resources include
the Excel-based tracking tool, user guide for the tool, guidance
document, and research report.
THIS PROJECT WAS sponsored to help utilities develop and
implement the 10 key attributes for Effective Utility Management
(EUM). The project builds on recommendations presented in
Effective Utility Management: A Primer for Water and Wastewater
Utilities (EPA, AMWA, APWA, AWWA, NACWA, NAWC, WEF, 2008).
Performance Benchmarking for Effectively
Managed Water Utilities (project #4313)